Effective Date: 1^st December 2025

Website: www.theunscrapedbarrel.com

Overview

We take great care in ensuring that our products reach you in excellent condition. Due to the nature of our products, we have a strict no-refund policy. Please read this policy carefully before making a purchase.

No Refund Policy

All sales are final. Once a purchase is completed and payment is processed, we do not offer refunds, exchanges, or returns under normal circumstances. We encourage you to review your order carefully before completing your purchase.

Exceptions to the No-Refund Policy

We understand that exceptional circumstances may arise. Refunds or replacements may be considered only in the following situations:

1. Damaged Products

If you receive a product that is physically damaged during shipping, please contact us within 7 days of delivery with:

1. Your order number
2. Clear photographs of the damaged product
3. Photographs of the packaging

We will review your claim and, if approved, provide a replacement at no additional cost.

2. Incorrect Product Delivered

If you receive a product different from what you ordered, please notify us within 7 days of delivery with:

1. Your order number
2. Photographs of the product received

Upon verification, we will arrange for the correct product to be sent to you or issue a refund.

3. Non-Delivery

If your order has not been delivered within the estimated delivery timeframe and tracking shows the package as lost, please contact us. We will investigate the matter with our shipping partner and either:

1. Resend your order, or
2. Issue a full refund

How to Report Issues

To report any of the above issues, please contact us at: Email: author@theunscrapedbarrel.com

Please include your order number, a detailed description of the issue, and supporting photographs where applicable.

Conditions for Refund/Replacement Approval

Any approved refund or replacement is subject to the following conditions:

1. The claim must be made within 7 days of receiving the product
2. The product must not have been used, marked, or altered in any way
3. Sufficient photographic evidence must be provided
4. The issue must be verified by our team

Processing Refunds

If a refund is approved under the exceptional circumstances outlined above:

1. Refunds will be processed within 7-10 business days of approval
2. The refund will be credited to the original payment method used during purchase
3. You will receive a confirmation email once the refund has been processed
4. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or payment provider

Items Not Eligible for Refund

The following situations are not eligible for refunds or returns:

1. Change of mind after purchase
2. Dissatisfaction with the content of the book
3. Buyer's remorse
4. Minor imperfections that do not affect the functionality of the product
5. Delays in delivery due to incorrect address provided by the customer
6. Products that have been used, read, or show signs of wear

Customer Responsibility

Please ensure that:

1. You provide accurate and complete shipping information
2. Someone is available to receive the package at the delivery address
3. You inspect the package upon delivery and report any visible damage immediately

Contact Us

If you have any questions about our Refund and Return Policy or need to report an issue with your order, please contact us at the email address mentioned below:

Email: author@theunscrapedbarrel.com

Policy Updates

We reserve the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page with an updated effective date.

Note: By placing an order on www.theunscrapedbarrel.com, you acknowledge that you have read, understood, and agree to this Refund and Return Policy.