Effective Date: 1 st December 2025

Website: www.theunscrapedbarrel.com

Overview

We are committed to delivering your order in a timely and secure manner. This Shipping and Delivery Policy outlines our shipping process, delivery timelines, and related terms.

Shipping Coverage

We ship across the globe and the delivery charges vary depending on the location.

Order Processing Time

1. Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment confirmation
2. Orders placed on weekends or public holidays will be processed on the next business day
3. You will receive an order confirmation email once your payment is successfully processed
4. A shipping confirmation email with tracking information will be sent once your order is dispatched

Delivery Timelines

Estimated delivery times vary based on your location:

1. Metro Cities: 3-5 business days
2. Other Urban Areas: 5-7 business days
3. Rural Areas: 7-10 business days

Please note: These are estimated delivery times and may vary depending on:

1. Location accessibility
2. Weather conditions
3. Festivals and public holidays
4. Circumstances beyond our control

Shipping Charges

1. Flat shipping charge of INR 50 for one unit within India.
2. Delivery charges vary as per the quantity and the weight of the package.

Shipping charges will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

We work with reputable courier and logistics partners to ensure safe delivery of your order.

Once your order is shipped, you will receive:

1. A shipping confirmation email
2. Tracking number
3. Link to track your shipment online

You can track your order status using the tracking number provided through the courier partner's website.

Delivery Address

Please ensure that you provide:

1. Complete and accurate shipping address
2. Correct pin code
3. Working contact number
4. Landmarks if applicable

Important: We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer. Address changes after order dispatch may not be possible.

Delivery Attempt

Our courier partners will make up to 3 delivery attempts at the provided address. If delivery fails after three attempts due to:

1. No one available to receive the package
2. Incorrect address
3. Customer unavailability
4. Refusal to accept delivery

The order will be returned to us, and you may be required to pay for re-shipment charges.

Delivery Confirmation

1. A signature or OTP may be required at the time of delivery
2. Please inspect the package for any visible damage before accepting delivery
3. If the package appears damaged, please note this with the delivery person and contact us immediately with photographs

Undeliverable Orders

Orders may be deemed undeliverable if:

1. The delivery address is incorrect or incomplete
2. The customer is unreachable at the provided contact number
3. The location is not serviceable by our courier partners
4. Multiple delivery attempts fail

In such cases, the package will be returned to us. The customer will be notified, and re-shipment may be arranged at an additional cost (if applicable).

Delayed Deliveries

While we strive to meet our estimated delivery timelines, delays may occasionally occur due to:

1. Natural disasters or extreme weather conditions
2. Political unrest or strikes
3. Courier partner delays
4. Incorrect address information
5. Remote or difficult-to-access locations

If your order is significantly delayed beyond the estimated delivery time, please contact us, and we will assist in tracking your shipment.

Lost or Missing Shipments

If your order shows as delivered but you have not received it:

1. Check with family members or neighbours who may have accepted the delivery
2. Verify the delivery address on your order
3. Contact us within 48 hours with your order number

We will coordinate with our shipping partner to investigate the matter. If the shipment is confirmed as lost, we will either resend your order or issue a refund as per our Refund Policy.

Multiple Items in One Order

If you order multiple items:

1. We strive to ship all items together in one package
2. In some cases, items may be shipped separately
3. You will be notified if items are being shipped separately
4. No additional shipping charges will apply for split shipments

Shipping Restrictions

We do not ship to:

1. P.O. Box addresses (if applicable to your shipping partners)

Contact Us for Shipping Queries

If you have any questions about shipping, tracking, or delivery, please contact us: Email: author@theunscrapedbarrel.com

Our customer support team is available Monday to Friday, 10:00 AM to 6:00 PM IST.

Policy Updates

We reserve the right to modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with an updated effective date.

Note: By placing an order on www.theunscrapedbarrel.com, you acknowledge that you have read, understood, and agree to this Shipping and Delivery Policy.